Until we are able to hold stocks of Ashford small products, your orders will be fulfilled directly from the UK Ashford distributor.
Unfortunately, we are charged quite heavily for this service.
We choose not to pass on the full weight of the surcharge to our customers, but we do need to offset some of it. The proportion of the fee that you pay decreases with the size of your order.
Ashford Small Item Delivery Charges
- Up to £39.99 total Ashford order: £16.00
- £40 to £79.99 total Ashford order: £12.00
- £80.00 to £119.99 total Ashford order: £8.00
- £120 and over total Ashford order: Free
These rates do not apply to mixed order totals, only to Ashford items and only apply to orders from the UK. If you are ordering from abroad, please contact us and we will be happy to quote a delivery charge.
We regret that we have to implement this policy but we hope that you will be understanding about it. We think it is preferable in order to keep our prices competitive and to be transparent about this charge rather than to inflate our prices to cover it.
On a mixed order, the delivery charges for Ashford, Knitpro and other items are calculated individually – the correct total will be shown at checkout.
Please note that all Ashford orders of £120 or more are delivered free of charge within the UK – we highly recommend purchasing your accessories at the same time as you buy your wheel or loom, in order to save money.